SRCS Version 6 update and trainings

SRCS, the Statewide Remote Circulation Service, will be undergoing a facelift this June as the software is upgraded to Version 6. SRCS is an interlibrary loan service sponsored by the Indiana State Library that links the catalogs of over 200 public and academic libraries and facilitates resource sharing statewide.

To help Indiana prepare for the leap, Debbie Hensler, product manager from Auto-Graphics, visited Indiana to provide three trainings for Indiana library staff. Debbie’s trainings kicked off the morning of April 30, 2019 in Indianapolis with an in-person and webinar training in which over 100 library staff from around the state participated. The training was recorded for later viewing and will be available on the SRCS website before the upgrade.

The next day, Debbie, Nicole Brock and Jen Clifton took a trip up I-65 and visited the northern portion of the state and held a training at the beautiful Crown Point Library. Staff from 11 public and academic libraries in Northern Indiana were present for this training.

After returning to Indianapolis, the trio headed south to New Albany. The Floyd County library graciously hosted our training, as well as staff from three other southern Indiana libraries in their Teen Scene. With their proximity to Louisville, and the upcoming 2019 Kentucky Derby, we enjoyed the pre-race excitement as many staff wore their finest hats and even broadcast the first call bugle over the library’s PA system.

Changes SRCS users can expect to see in the new version are:

Visual
• The site will have a cleaner appearance.
• The menus will now be more mobile-friendly.

Searching
• A rebuilt search engine will provide a faster, smoother search behind the scenes, meaning no more flickering book covers!
• Search results will be easier to expand or narrow.

Customization
• Simplified drag-and-drop request form editing.
• Staff dashboard – Menus and preferred links.
• UX admin- Simplified customization options and homepage creation.

These changes will be implemented for SRCS in June. The system will be unavailable from Friday, June 21, 2019 at 8 p.m. Eastern through Monday, June 24, 2019 at 8 a.m. Eastern. New requests will not be able to be placed during this time.

If you have any questions, please direct them to statewide services at the Indiana State Library.

This post was written by Jen Clifton, Library Development Office, Indiana State Library.

The Indiana statewide triad: InfoExpress, IN-SHARE and SRCS

Part of the mission of the Indiana State Library (ISL) is to strengthen the services of all types of libraries by developing new services and consistently re-evaluating existing services. During the last six months, ISL has updated the rules governing two of its long standing state library services and introduced a new one, which promises to re-invent the way resource sharing is managed within the state.

InfoExpress

Since 1997, ISL has provided a heavily subsidized courier service, InfoExpress, to a wide variety of libraries around the state. Each courier stop costs the state $625 per year, but we subsidize that service so most libraries pay only $100 a year for one-day-a-week service.

A typical year will have an average of a half million parcels moving around the state. Each of those parcels contains somewhere between one and 20 items, so the total number of books, videos, etc. that are circulating around the state each year easily exceeds five million items. One of the high points of this service is that our cost per item is a fraction of the cost of similar systems in other states.

On Jan. 1, 2017, new public library standards went into place. These standards changed the way that the minimum number of service days is computed. This means that in July, when you renew your subscription to InfoExpress, all libraries will be required to subscribe to one-day-a-week of service for every 2,000 parcels shipped out.

IN-SHARE

Thirty years ago one of my first library jobs was processing interlibrary loan requests for libraries that couldn’t afford to subscribe to the new OCLC ILL system. This state-library funded service still exists today under the name of IN-SHARE. In the years since that service was launched, very little has changed about the way we manage that system. It currently costs the state library approximately $25 for each and every request submitted. Since we had no limits on the membership or the number of requests they could place, this amounted to basically asking the state library for a blank check each year to provide a very expensive service to a small number of libraries.

At the recommendation of the Resource Sharing Committee, IN-SHARE is adopting some new rules and guidelines starting this July. These guidelines will offer most libraries a set number of free requests each year, with a preference for the service going to the smaller libraries who normally would not be able to offer interlibrary loan service to their patrons. Any IN-SHARE requests that exceed that threshold will be billed at $5 for each additional request, far below what it costs the state library to process. These bills will be sent out quarterly and only apply to IN-SHARE requests that exceed each library’s threshold.

SRCS

The third part of this resource sharing triad is Indiana’s new Statewide Remote Circulation System (SRCS). This is a new way for streamlining interlibrary lending requests between Indiana libraries. Instead of having to pay a staff member to search for, and request, each title, authorized patrons can place their own requests. Patrons search a statewide union catalog combining the holdings of nearly 200 Indiana libraries and identify the item that they want. If one of these libraries has a copy of that item currently available, and it is in a loan-able location and format, then the patron sees a Request This Item button. A SRCS request is still an interlibrary loan, but it cuts across the differences between the many different ILS in use by Indiana libraries and streamlines the requesting and processing steps.

One of the drivers for the IN-SHARE changes has been the advent of SRCS. It has been estimated that approximately 75 percent of the items currently being requested through IN-SHARE could be filled faster and cheaper using SRCS. By combining SRCS and IN-SHARE, most libraries will be able to expand service to their patrons, while reducing their dependence on IN-SHARE. People often ask, “Does this mean IN-SHARE is going away?” The answer is “no.”  By reducing the demand, and the cost, for IN-SHARE, the ISL plans to use the savings to underwrite the setup any annual connection fees for participating in SRCS. IN-SHARE will, of course, continue to provide the items that SRCS can’t provide, such as photocopies and out-of-state materials.

This blog post is by Steven J. Schmidt, Library Development Office supervisor. For more information, contact Steven at (317) 232-3715 or send an email to StatewideService@library.in.gov.