Locating government information

The Indiana State Library provides services and expertise on a variety of subjects to Hoosiers across the state. One subject ISL can help patrons with is locating federal information. The State Library participates in the Federal Depository Library Program, which is a government program created to make U.S. federal government publications publicly available at no cost. There are 33 libraries in the state that participate in this program. ISL serves as the Regional Depository Library for Indiana.

FDLP libraries provide access to official federal government information, but also employ a library staff member with an expertise on the subject to aid research. At ISL, the position is part of the Reference & Government Services Division. The federal depository coordinator – or librarian – can assist researchers in historical research, politics, law or genealogy, but that only represents a fraction of the information that is publicly available. The U.S. government offers a wealth of information that is easily searchable online. It can be challenging to locate specific information. For current information, it is likely to be found by searching two resources: govinfo.gov and usa.gov.

Govinfo.gov is the one-stop site for authentic information published by the government. For those looking for a particular law, report, Congressional Committee material or any official publications from the three branches of government, govinfo.gov is the resource to use. The website allows users to search for specific legislation – like the recent Heroes Act – or browse for information by searching through collections, author, committees or date. GovInfo provides individuals access to official published government documents.

USA.gov is the official web portal of the United States government, and essentially serves as an information hub that connects individuals to information relating to the services offered by the federal government. Individuals can search every U.S. government website through usa.gov or learn about popular government programs and services. They are all organized by topic. USA.gov can help researchers contact members of Congress, check on your stimulus check, get COVID-19 resources, find government jobs and so much more.

With the breadth of information provided by our government, the federal documents coordinator can help researchers navigate the information overload. ISL staff can help researchers identify valuable government resources and help patrons on how to search a particular resource. Researchers can call, email, visit, chat or submit a LibAnswer question for assistance. Staff members have put together subject guides and presented webinars to help improve literacy of government information. As a FDLP library, the Indiana State Library is committed to ensuring Hoosiers can access government information and help navigate the wide range of government information available.

This blog post was written by Indiana State Library federal documents coordinator Brent Abercrombie. For more information, contact the Reference and Government Services at 317-232-3678 or via “Ask-A-Librarian.”

An overview of the federal E-rate program

The federal E-rate program began over 20 years ago with a focus on providing low-income areas, schools, libraries and healthcare providers with telecommunications services, internet access and internal connections, including installation and maintenance at discounted rates. It is overseen by the Federal Communications Commission and administered by the Universal Service Administrative Company. Within USAC, there is a division specifically for E-rate in schools and libraries.

While the Telecommunications Act that established the E-rate program was passed in 1996, it really grew out of the Communications Act of 1934 that established the FCC and aimed to make telephone service universal, bringing it to rural communities across the nation. E-rate originally focused on both telephone and internet service, but in 2014 the E-rate modernization order was given in an attempt to close the Wi-Fi gap by providing only broadband funding. I guess they figured everyone had telephone service at this point, so yay for us!

The E-rate funding year runs from July 1 through June 30, but libraries actually start the process of applying for funds in the previous year. Right now, folks are starting to join the consortium or notifying vendors that they are seeking services for the funding year 2020, which won’t start until July 1, 2020. So, they’re always thinking at least six months ahead and usually an entire year.

This is the general timeline of the filing windows for the various forms, but the exact dates are announced through USAC’s website.

The State has our own State Technology Grant Fund that we use to help reimburse public libraries for a portion of their internet bills. This is allocated from the Build Indiana Fund and is a completely separate program from E-rate. We do, however, take into account the amount of money a library would be reimbursed by E-rate whether or not they actually file for it. So, if a library received a 90% discount from E-rate, we would only look at that 10% left when determining how much to reimburse the library from the State Technology Grant Fund.

Something that we aren’t involved with here at the State Library, but which may be useful to residents, would be the Lifeline program, which is also administered by USAC. The Lifeline program provides discounted phone and internet rates for those whose income is 135% or less than the federal poverty guidelines, as well as those who participate in federal assistance programs like SNAP, Medicaid, SSI, Federal Public Housing Assistance, Veterans Pension and Survivors Benefit and certain Tribal programs. They may also qualify if their child or dependent participates in any of these programs.

This post was written by Hayley Trefun, public library consultant, Library Development Office, Indiana State Library.

Indiana State Library welcomes new public libraries and federal programs consultant

The Indiana State Library welcomes Angela Fox as the new public libraries and federal programs consultant. As liaison to the IMLS public library programs, she’ll be fielding questions on LSTA grants and the annual public libraries report. Additionally, she’ll work in conjuncture with others in the LDO to provide training to public library staff.

Angela has a vested interest in public libraries, having spent the last fifteen years as an employee with the Allen County Public Library in Fort Wayne. She’s worked a variety of jobs within that system, most recently as the children’s and teen librarian at a large branch location. When she’s not getting lost in the tunnels beneath the state library, she enjoys reading narrative nonfiction, walking the world’s sweetest dog and trash-talking opponents in her fantasy-football league.

Angela can be reached via email or by calling (317) 234-6550.

This blog post by Jen Clifton, Library Development Office director.