Tag Archives: certificates

New changes regarding the administration of Indiana librarian certification

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Indiana law has required some form of librarian certification program for many years. The belief is that individuals who go to libraries for assistance should receive quality guidance and information. The way to assure this is to require some basic minimum requirements for Indiana librarians.

The Indiana State Library administers the librarian certification program for Indiana and has historically relied on technology and software provided by the Professional Licensing Agency to make this happen. For the past 13 years, the State Library has contracted with the Professional Licensing Agency to provide a number of services including maintaining our database of certified librarians, processing online renewals, and mailing out renewal reminders, audit notices, and certificates for us. As of July 1, 2021, the State Library moved all of those functions in-house.

Our new system is designed specifically for Indiana librarian certification. Since it no longer needs to meet the demands of many different state agencies, each with different requirements, our new certification portal is simpler, more streamlined, and we think it is more intuitive. Currently, the new portal only replaces the functions that the Professional Licensing Agency had been performing for us, but over the long term we expect to expand the number of services and payments that can be handled online.

Things that have changed with the new portal:

  • We are using a different credit card service to process online payments. The new service charges lower fees and those savings are passed on to the librarians so they spend less on their transactions than before.
  • Correspondence with certified librarians now takes place almost entirely by email. In the past most of our communications have been printed and sent by the Professional Licensing Agency using the U.S. Postal Service. Renewal reminders and random audit notices are now sent by email.
  • In the new portal, librarians are able to print out a digital permit or certificate as soon as it has been approved.
  • Because our new certification portal has been designed in house, it bears some similarity to other services administered by the State Library, such as InfoExpress or Indiana Legacy. We think this makes the portal easier to learn and more intuitive to use.
  • The State Library never asks for librarian Social Security numbers or birth dates. However, recent changes to the login screen for the Professional Licensing Agency’s system made it seem like we were asking for that information from librarians as an option for logging into their account. That will never happen in our new portal.
  • The public look up page for librarians will also take place through the new certification portal.
  • Librarians will no longer be required to create an Access Indiana account to log into their record.
  • The State Library is able to troubleshoot all technical issues in house which leads to faster resolution in the event an issue arises.

The State Library is very excited about the new librarian certification portal. It is an exciting new tool to help us provide services to librarians who are certified, those who wish to become certified and the public who may wish to look up a librarian to verify certification. For more information about the certification portal or certification for Indiana librarians, click here. You can check out the new certification portal itself by clicking here.

This blog post was written by Sylvia Watson, library law consultant and legal counsel, Indiana State Library.

Librarian certification by the numbers

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It has been a busy quarter for the Certification Department at the Indiana State Library. In July, the Professional Licensing Agency on ISL’s behalf sent over 900 renewal notices to librarians with certificates that expire Sept. 30, 2018. As of Sept. 18, here is a tally of some of the activity that has taken place as a result:

  • 47 notices were returned as undeliverable
  • 23 libraries contacted the ISL about notices for 63 people they no longer employ
  • 6 former librarians contacted ISL directly to say they had retired
  • 175 people have renewed online
  • 192 renewals submitted by mail have been processed
  • About 40 people due to renew have upgraded their certificates instead.

There are currently 2,479 active certified librarians in Indiana. So how did we end up with well over a third of all librarian certificates expiring at the end of this month?

Indiana has a long history of certifying public librarians with the goal of maintaining the integrity of public libraries and the quality of services provided to public library patrons. Our current certification program began in 2008. The first step of that process involved issuing 2,277 grandfathered certificates to all staff working in positions requiring certification, regardless of whether or not they held the necessary credentials. This eased the transition to a new set of certification requirements by protecting those people already employed by libraries from losing their jobs due to the new requirements.

Grandfathered certificates have one significant limitation in that they are not portable. They only remain in force if the individual holding the certificate stays at the same library and in the same job classification held when the certificate was originally issued. Because of this limitation, over the years when the time came to renew most grandfathered librarians have applied for regular certificates instead.

To maintain certification a librarian must earn a prescribed number of librarian education units (LEUs) and renew their certificate every five years. This is true regardless of whether the librarian holds a grandfathered certificate or a regular certificate. Because this five-year certification cycle began by putting all librarians into the same renewal period, certification statistics ebb and flow significantly from year to year with a pronounced increase in both new certifications and renewals every five years.

The first big wave of renewals came in 2013, when 466 people renewed their certificates. We are now experiencing the second wave of renewals for that initial group of librarians certified in 2008. Though some members of this group have retired or left the profession, as of January 2018, our database still included over 400 grandfathered librarians. Many from this cohort have upgraded to regular certificates, but still fall in the same renewal cycle.

Here is a look at our certification numbers over the past ten years:

The number of new librarian certificates each year includes grandfathered librarians moving to regular certificates as well as those who are new to the profession or new to Indiana and those who have earned the credentials to move to a higher level of certification.

Librarian certification rules can be found in 590 IAC 5. They are officially promulgated by the state, but they are actually created and periodically reviewed by teams of Indiana librarians for relevancy and appropriateness. They were last reviewed in 2016, by a committee of librarians representing various professional levels and different-sized libraries throughout the state. The committee recommended some changes, but they overwhelmingly supported maintaining professional standards for Indiana librarians to ensure the public’s information needs are being met by appropriately qualified librarians.

Written by Cheri Harris, certification program director/legal consultant at the Indiana State Library. Find more information about certification on our website here.