Looking to brush up customer service skills? Wondering about current trends in the library world? There are lots of professional development and continuing education opportunities around that are available to Indiana users online.

1. Lyrasis – Using Lyrasis is easy and allows access to many quality trainings. Trainings are already paid for by the Indiana State Library (ISL) so library staff can be assured that they are free. Simply browse their offerings, choose a training, apply for a Promo Code if needed (classes that do not list a cost do not require a Promo Code) register, and attend the class. Pro Tip: If you don’t have time to take the class when it’s offered, register anyway. After the class is offered you will be emailed an access link and you can take the class at your leisure.
2. Lynda.com – With tutorials for dozens of topics, Lynda.com can help library staff learn to take better pictures for their FaceBook page, discover better ways to lead, and learn tips on how to use WordPress. To gain access, just fill out the Lynda.com Course Application Form. You will receive your username and password in your email. Pro Tip: If you’ve forgotten whether or not you have already logged in, try to log in with your email address. Forgot your password? It’s easy to reset through the prompts on the page.
3. Free Webinars – The Indiana State Library keeps an ongoing and updated spreadsheet of pre-approved webinar courses. In a simple excel format, these are arranged by date and cover a variety of topics. Pro Tip: Don’t forget, someone in your own organization can create your LEU Certificate in-house. Check out our policy on LEUs for Live and Archived Webinars.
4. Pre Approved Providers – The ISL also keeps a list of organizations who present webinars that are pre-approved for LEUs. This is so great because staff can be assured that any webinar offered by these providers is a go for LEUs. The only stipulation is that courses must be at least 30 minutes in length to count for 1 LEU.
   Pro Tip: Courses that are 30-90 minutes of content are equivalent to 1 LEU.
5. ISL’s Calendar of Events – The ISL also hosts our own webinars as well as other face-to-face trainings. The are listed on our calendar and are open to all library staff. Pro Tip: Registration for webinars is usually done through an internal link on the calendar. Just click on the training title and then click on the Event Registration Page in order to register.

This blog post was written by Suzanne Walker, Professional Development Office Supervisor. For more information, contact the Professional Development Office at (317) 232-3697 or email statewideservices@library.in.gov.